The world of customer service is changing. People are more likely to find about your law firm online—especially if your SEO strategy is working the way it should. That means they’re more likely to want their questions answered while online. A FAQ page is a great idea, but you can’t anticipate every question about every possible situation. That’s why live chat for lawyers has … [Read more...]
Use Technology to Enhance Lawyer-Client Communication
Lawyer-client communication is an essential part to any law firm’s long-term survival and prosperity. No matter how talented you and your team are at the practice of law, your ability to communicate will define your success. Studies have shown that over four-fifths of clients have ended their relationship with a law firm over poor communication. Keep in mind, this figure is … [Read more...]
4 Legal Tech Trends that Matter in 2020
The state of technology marches onward and the legal profession needs to find how tech advancement makes the most sense, for both the law firm and the client. Here are 4 key legal tech trends to keep an eye on in 2020. Trend #1: Automated billing Billing is the lifeblood of any law firm, but making certain that all the hours get clocked and billed can be a challenge. Legal tech … [Read more...]
Legal Tech Tools To Research & Win More Cases
The world of legal technology is rapidly advancing and staying on the cutting edge can be a difference-maker for a firm, be it a one-person shop or a corporate practice. New tech tools can be used for everything from running your office to finding a notary. But two of the most impressive legal tech tools on the market go right to the heart of the lawyer’s existence—researching … [Read more...]
2019 Legal Tech Trends Continue: More Speed, Efficiency & Profit
“Bigger, Faster, Stronger” is the motto of players in the National Football League. A lawyer could just as easily describe legal tech trends as being “More Efficient, Faster, More Competitive.” And like the NFL, the urgency only keeps growing. The importance of cybersecurity, with hacking and viruses on the rise, has not abated. Law firms face a marketplace demand for … [Read more...]
